Shipping Policy

Thank you for shopping with Elviane. We are committed to delivering your order quickly, securely, and efficiently throughout the United States.

Shipping Coverage

We currently ship exclusively within the United States.

At this time, we do not offer international shipping.

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are processed Monday through Friday, excluding weekends and major holidays.

Please note that high order volumes or holidays may occasionally cause minor processing delays.

Shipping Time

We offer free standard shipping on all orders.

Estimated delivery time:

• 5–8 business days within the United States

Shipping times are estimates and may vary depending on:

• Carrier delays
• Weather conditions
• Holidays
• High shipping demand periods
• Incorrect or incomplete shipping information

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Customers can use the tracking number provided to monitor shipment progress.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Elviane is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete addresses submitted by customers.

Lost, Delayed, or Damaged Packages

If your package is lost, significantly delayed, or arrives damaged, please contact us promptly so we can assist you.

We will work directly with the shipping carrier to help resolve the issue as quickly as possible.

Undeliverable Packages

Packages returned to us due to failed delivery attempts or incorrect address information may require additional shipping fees for reshipment.

Order Cancellations

Orders may be canceled within 12 hours of purchase. Once an order has been processed or shipped, cancellation requests may no longer be possible.

Contact Information

If you have any questions regarding shipping or delivery, please contact us:

Store Name: Elviane
Website: Elviane.shop
Email: Contact@elviane.shop
Phone: +1 432-206-2957
Business Address: 2121 Delgany St, Denver, CO 80202, United States