Privacy Policy

This Privacy Policy describes how Elviane collects, uses, and protects your personal information when you visit or make a purchase from our website. By using our website, you agree to the practices described in this policy.

Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

• Full name
• Billing and shipping address
• Phone number
• Email address
• Payment information
• Order history

Automatically Collected Information

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and tracking technologies

How We Use Your Information

We use the information collected to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website, products, and services
• Detect and prevent fraud or unauthorized transactions
• Comply with legal obligations

Payment Security

All payments are processed through secure third-party payment providers. We do not store complete credit card or payment information on our servers.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember customer preferences
• Analyze website traffic and performance
• Enhance user experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers only when necessary to operate our business, including:

• Payment processors
• Shipping carriers
• Website hosting providers
• Analytics and fraud prevention services

These third parties are required to protect your information and use it solely for business-related purposes.

Data Retention

We retain customer information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Request deletion of your personal data
• Opt out of promotional communications

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

Contact Information

If you have questions regarding this Privacy Policy or your personal data, please contact us:

Store Name: Elviane
Website: Elviane.shop
Email: Contact@elviane.shop
Phone: +1 432-206-2957
Address: 2121 Delgany St, Denver, CO 80202, United States